Building Families and Communities (BFAC) Homes

Privacy Policy & SMS Communications Policy

 

Effective Date: June 1, 2022

 

Building Families and Communities (BFAC) Homes (“BFAC,” “we,” “us,” or “our”) is committed to protecting the privacy and security of all residents, applicants, program participants, property visitors, and website users. This Privacy Policy explains how we collect, use, store, and protect personal information, including information used for SMS (text message) communications.

 

Personal Information We Collect

We may collect:

- Names, phone numbers, email addresses, and residential addresses

- Application and housing-related information

- Information voluntarily submitted through forms or communication channels

- Device data (IP address, browser type, timestamps)

- SMS-related information such as consent logs, message history, and delivery reports

 

How Personal Information Is Used

Information may be used for:

- Processing housing applications

- Managing resident records

- Sending alerts and updates

- Maintenance and inspection notices

- Emergency communication

- Responding to inquiries

- Legal and regulatory compliance

- Improving services and communication systems

 

 SMS Text Message Communications

By providing your mobile number, you consent to receive SMS messages regarding:

-Application status updates

-Payment or account reminders

-Maintenance notifications

-Community announcements

-Emergency alerts

 

Opt-Out Instructions:

Reply STOP to unsubscribe. Reply HELP for assistance.

 

Information Sharing

BFAC does not sell or rent personal information.

Information may be shared only with:

-Authorized service providers (SMS, website, property management)

-Legal authorities when required

 

Required SMS Compliance Statement

“SMS consent is not shared with third parties or affiliates.”

 

 Data Protection

BFAC uses secure servers, encrypted systems, access controls, and routine privacy training to protect information.

 

Your Rights

You may request to:

- Review or update your personal information

- Change communication preferences

- Withdraw SMS consent

- Request deletion where permitted by law

 

Policy Updates

Changes to this policy will be posted with a revised effective date.

 

Contact Information

Building Families and Communities (BFAC) Homes

9957 Moorings Drive, Suite 401

Jacksonville, Florida 32254

Phone: 904-406-8719

Website: www.bfachomes.com

Email: info@bfachomes.com